Partial outage affecting Remote Access

Incident Report for Nuki

Resolved

This incident has been resolved.
Posted Aug 20, 2026 - 13:30 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 20, 2026 - 12:23 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 20, 2026 - 12:11 CEST

Investigating

We're currently investigating an issue affecting some services. We'll provide updates as we learn more. Please keep an eye on this page for updates.
Posted Aug 20, 2026 - 10:31 CEST
This incident affected: Nuki Remote Access, Nuki Web, and Nuki REST API.
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