Update - We are still continuing to investigate this issue.
Firmware updates are only affected for the latest generation of smart locks (Ultra, Pro, Go)
Aug 10, 2026 - 21:17 CEST
Firmware updates are only affected for the latest generation of smart locks (Ultra, Pro, Go)
Aug 10, 2026 - 21:17 CEST
Investigating - We're currently investigating an issue affecting some services. We'll provide updates as we learn more. Please keep an eye on this page for updates.
Aug 10, 2026 - 14:02 CEST
Aug 10, 2026 - 14:02 CEST
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Please note that during Christmas and New Year period, there may be a delay in processing your support requests.
Nuki Website & Online Shop
Operational
Nuki Remote Access
Operational
Nuki Web
Operational
Nuki REST API
Operational
Firmware Updates
Partial Outage
Smart Hosting Service (SHS)
Operational
Airbnb
Operational
Eviivo
Operational
Guesty
Operational
Smily
Operational
Smoobu
Operational
Smart Home Integrations
Operational
Amazon Alexa
Operational
Google Home
Operational
Matter
Operational
Third-Party Services
Operational
Ory Network
Operational
Postmark
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.