All Systems Operational

About This Site

Please note that during Christmas and New Year period, there may be a delay in processing your support requests.

Uptime over the past 90 days. View historical uptime.
Nuki Website & Online Shop Operational
90 days ago
99.98 % uptime
Today
Nuki Remote Access Operational
90 days ago
99.99 % uptime
Today
Nuki Web Operational
90 days ago
99.99 % uptime
Today
Nuki REST API Operational
90 days ago
99.99 % uptime
Today
Firmware Updates Operational
90 days ago
99.67 % uptime
Today
Smart Hosting Service (SHS) Operational
90 days ago
100.0 % uptime
Today
Airbnb Operational
90 days ago
100.0 % uptime
Today
Eviivo Operational
90 days ago
100.0 % uptime
Today
Guesty Operational
90 days ago
100.0 % uptime
Today
Smily Operational
90 days ago
100.0 % uptime
Today
Smoobu Operational
90 days ago
100.0 % uptime
Today
Smart Home Integrations Operational
90 days ago
100.0 % uptime
Today
Amazon Alexa Operational
90 days ago
100.0 % uptime
Today
Google Home Operational
90 days ago
100.0 % uptime
Today
Matter Operational
90 days ago
100.0 % uptime
Today
Third-Party Services Operational
90 days ago
100.0 % uptime
Today
Ory Network Operational
90 days ago
100.0 % uptime
Today
Postmark Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance Aug 18, 2026 09:00-12:00 CEST

We will be performing scheduled maintenance of our services during this period. There may be potential performance degradation or temporary unavailability of the mentioned components. We apologise for any inconvenience caused.
Posted on Aug 12, 2026 - 08:07 CEST

Aug 18, 2026

No incidents reported today.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

Partial outage affecting Firmware Updates
Resolved - The issue has been resolved and firmware updates are possible once again.

We apologise for the inconvenience.
Aug 11, 13:08 CEST
Update - We are still continuing to investigate this issue.

Firmware updates are only affected for the latest generation of smart locks (Ultra, Pro, Go)
Aug 10, 21:17 CEST
Investigating - We're currently investigating an issue affecting some services. We'll provide updates as we learn more. Please keep an eye on this page for updates.
Aug 10, 14:02 CEST

Aug 10, 2026

Partial outage affecting Remote Access
Resolved - This incident has been resolved.
Aug 10, 14:00 CEST
Update - We are continuing to monitor for any further issues.
Aug 10, 14:00 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 10, 13:18 CEST
Investigating - We're currently investigating an issue affecting some services. We'll provide updates as we learn more. Please keep an eye on this page for updates.
Aug 10, 13:04 CEST

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

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