Nuki Web API unreachable

Incident Report for Nuki

Resolved

This incident has been resolved.
Posted Aug 11, 2025 - 21:42 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 11, 2025 - 20:53 CEST

Investigating

The Nuki Web API and associated integrations are currently at least partially unreachable. The team is investigating.
Posted Aug 11, 2025 - 20:47 CEST
This incident affected: Smart Hosting Service (SHS) (Airbnb, Eviivo, Guesty, Smily, Smoobu), Smart Home Integrations (Amazon Alexa, Google Home), and Nuki Web, Nuki REST API.