Partial outage affecting Nuki Web and API

Incident Report for Nuki

Resolved

This incident has been resolved.
Posted Oct 15, 2026 - 09:30 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 15, 2026 - 09:11 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 15, 2026 - 09:06 CEST

Investigating

We're currently investigating an issue affecting some services. We'll provide updates as we learn more. Please keep an eye on this page for updates.
Posted Oct 15, 2026 - 08:44 CEST
This incident affected: Smart Hosting Service (SHS) (Airbnb, Eviivo, Guesty, Smily, Smoobu), Smart Home Integrations (Amazon Alexa, Google Home), and Nuki Web, Nuki REST API.